Our Process

Create a Fitting Tribute for Your Loved One

Great care and attention to detail is at the forefront of everything we do. Our process begins with Discovery where we learn about your loved one, your design preferences, and your budget.

Discovery

Your initial consultation can be done in person at a showroom near you, through an in-home consultation using our concierge service, over the phone, or via email. Your personal Memorial Counselor will guide you through the many options and styles available, so you may choose a fitting tribute for your loved one.

 

Design & Review

No two memorials are alike. That’s why we create a realistic, detailed design mockup that reflects your exact wishes. Once you’ve decided on a design for your memorial, your Memorial Consultant will place the order, and our designer will create a design mock-up for you to review before engraving begins.

 

Nice clean and inviting office made us feel comfortable and relaxed. The entire purchasing experience was courteous, professional and well presented.

Susan Gierschick

Kimberly was helpful, courteous and most importantly kept me informed. In a time that was very stressful for me personally, she was always sensitive about my situation and made the process as easy as possible. Her professionalism was much appreciated!

Shelley Donnell

Engraving

Once the design is finalized, a skilled in-house stone artisan will lay out and engrave your design onto the stone you chose. Engravings are all done at our New Holland location by our own stone artisans.

Installation

When the memorial engraving is completed, we will contact you and the cemetery to schedule a time to deliver and install the monument.

Find a memorial counselor in your area

Our team of representatives know everything there is to know about designing and installing monuments – even cemetery regulations. Patient and sensitive, they’ll take the time to help you choose the right memorial to invest in. To find the location or phone number of one of our stores, please visit our locations page by clicking the link below.

Find a weaver location